Part-Time Retail Team Supervisor At Office Depot Inc., the Part-Time Retail Team Supervisor is a dynamic role focused on providing comprehensive solutions to our customers that include products, technology, services, furniture, and print offerings. This position involves building strong customer relationships and becoming a trusted advisor by leveraging provided training to enhance sales offerings. The Supervisor will promote a customer-focused environment, engage with the local community, and contribute to a supportive culture aligned with Office Depot's key values: customer-centered service, commitment, adaptability to change, caring for team members, and creativity. If you are passionate about technology products, furniture, print solutions, and excellent customer service, we want you! You will utilize proven sales principles to proactively engage with customers, drive sales for our complete offerings, and assess customer needs to ensure satisfaction in all interactions. By demonstrating enthusiasm and expertise, you will help foster a vibrant sales culture. You will be responsible for enhancing our store's visual and merchandising standards, managing freight and logistics activities, and prioritizing unparalleled customer satisfaction. Additionally, you will serve as a part-time 'Key Carrier' for your location and may perform Leader on Duty functions as necessary. You must also be able to undertake external key carrier duties, which include important opening and closing responsibilities. Key Responsibilities: Print Sales and Services: Support efficient operation in the Print department while driving store sales. Assist associates with all equipment in the Print Services area to maintain efficient production and ensure timely completion of client orders. Utilize communication tools effectively to seek assistance within the Print Services area and coordinate appropriate services for customers throughout the store.

Operational Efficiency: Process merchandise accurately and efficiently according to established procedures and visual merchandising standards. Identify areas for process improvement and implement plans to minimize inefficiencies. Ensure compliance with company policies and contribute to loss prevention efforts. Help improve sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction initiatives.

Client Engagement: Drive positive client satisfaction through coaching and training associates to enhance customer experience. Support community outreach initiatives to boost client/customer retention. Continuously develop selling skills and product knowledge through provided sales and service tools.

External Key Carrier and Leader on Duty: Ensure safety and security of the store and associates in the absence of management. Maintain compliance with loss prevention procedures alongside all associates. Manage opening and closing responsibilities, including awareness of key performance indicators and guiding associates to improve results. Assist with cash handling, cashier, merchandise error logs, and related audits.

Education and Experience: High school diploma or equivalent preferred. 1-3 years of relevant experience. Preferred experience in sales and customer service. Basic computer skills and ability to use technology for information retrieval are required. Expertise in Customer Service and Print Services is ideal. Strong interpersonal and communication skills to build relationships with customers. Adaptability to changing environments is a must. Ability to assist others in a professional manner. Excellent written and verbal communication skills. Ability to use technology applicable to the role and access necessary information. Competence in processing information/merchandise through the POS register system. Attention to detail to ensure high-quality production in Print Services. Positive and engaging attitude coupled with action orientation. Integrity, accountability, and a trustful demeanor. Demonstrate a passion for the brand and solutions offered to customers. A desire to continuously develop personal selling skills and product knowledge. Goal-oriented with strong decision-making capabilities. Patience and perseverance. About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through a business-to-business (B2B) distribution platform and omnichannel presence, including top-notch supply chain operations, dedicated sales teams, a robust online presence, and a network of retail stores. Through its operating companies, including Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to maximize their potential every day. Disclaimer: The above statements describe the general nature of the work being performed by associates assigned to this classification. They are not intended to be a complete list of all responsibilities, duties, and skills required for this role. Additional duties may be assigned. Pay, Benefits & Work Schedule: The company offers competitive salaries, an attractive benefits package that includes a 401(k), and plentiful opportunities for advancement within our organization! For immediate consideration for this exciting opportunity, please click to apply. You will be eligible to participate in our incentive program, paid according to the terms and conditions of the Incentive Plan. How to Apply: Follow the application instructions and submit your application. Application Deadline: This position will be open for at least 3 days and will close once filled. Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. We will consider qualified applicants with arrest and conviction records according to the City & County of San Francisco Fair Chance Ordinance.