Retail Team Supervisor Join Office Depot Inc. as a part-time Retail Team Supervisor, where you will provide comprehensive solutions to our valued customers, covering Products, Technology, Services, Furniture, and Print offerings. In this pivotal role, you will forge lasting customer relationships and establish yourself as a trusted advisor by leveraging our training resources to enhance your sales approach. You will play a key role in fostering a customer-centric atmosphere while actively engaging with the local community, all while contributing to a positive work culture rooted in our core values of Customer, Commitment, Change, Caring, and Creativity. As a Retail Team Supervisor, you will showcase your enthusiasm for the brand, technology products, furniture, print services, and all offerings available to our customers. Your proactive engagement and application of our proven sales principles will drive store sales while ensuring that customer needs are accurately assessed, resulting in complete satisfaction during every interaction. This role is crucial to nurturing a dynamic sales culture in our store, which includes maintaining exceptional visual and merchandising standards, managing logistics, and prioritizing unparalleled client satisfaction. Additionally, you will serve as a part-time 'Key Carrier' for your location and may fulfill leadership duties as needed. This includes external key carrier responsibilities, such as opening and closing the store during your scheduled shifts. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third party. Key Responsibilities: Print Sales and Services: Oversee and enhance the Print function for efficient operations that drive overall store sales. Assist associates in operating equipment within the Print Services area, ensuring timely and accurate completion of client orders. Utilize communication tools effectively to coordinate customer services within the Print Services area.

Operational Efficiency: Process merchandise accurately and efficiently while adhering to visual merchandising standards and established procedures. Identify opportunities for process improvement to minimize waste and inefficiencies. Ensure compliance with company policies, support loss prevention efforts, and perform other assigned duties. Contribute to enhanced sales and profitability through conversion rates, Average Order Value (AOV), and customer satisfaction initiatives.

Client Engagement: Cultivate positive client satisfaction levels by coaching associates to elevate the customer experience. Support community outreach initiatives to bolster customer retention. Continuously develop personal selling skills and product knowledge through provided sales tools to deliver total solutions. Perform other duties as assigned.

External Key Carrier and Leader on Duty: Ensure the safety and security of the store and associates in the management team's absence. Assist with regular loss prevention compliance in partnership with associates. Manage opening or closing responsibilities, including alarm systems and store performance indicators. Review cash handling processes and assist in audits related to the cash office. Take on any other responsibilities as required.

Qualifications: High School diploma or equivalent education preferred. 1-3 years of experience in a related field strongly preferred. Experience in sales and/or customer service is a plus. Basic computer skills and proficiency in using technology to access information are required. Customer service and Print Services experience is highly desirable. Strong interpersonal and communication skills are essential for establishing effective relationships with customers. Adaptability to a dynamic work environment is required. Professionalism in assisting others is a must. Excellent verbal and written communication skills are necessary. Ability to utilize technology relevant to this role and access necessary information for daily responsibilities. Proficient in processing information and merchandise through POS systems. Detail-oriented approach to ensure high-quality production in Print Services. Positive, engaging personality with a drive for results. Integrity, accountability, and trustworthiness are key traits. Passion for the brand, products, and services offered to customers is essential. A strong desire to continuously develop personal selling skills and product knowledge is required. Decision quality and patience are important. About The ODP Corporation: The ODP Corporation is a leading provider of products and services across an integrated B2B distribution platform and omnichannel presence, featuring state-of-the-art supply chain and distribution operations, dedicated sales professionals, and a network of retail stores including Office Depot and OfficeMax. ODP empowers every business, professional, and consumer to achieve more every day. Disclaimer: The information in this description is meant to convey the general nature and level of work performed by associates in this role and is not an exhaustive list of all duties, responsibilities, and skills required. Other duties may be assigned as needed. Compensation, Benefits & Work Schedule: We offer competitive salaries and a comprehensive benefits package, including a 401(k), along with plenty of opportunities for career advancement within our organization! To be considered for this exciting opportunity, please apply now. You will have the chance to participate in an incentive program, governed by the Incentive Plan terms and conditions. How to Apply: Follow the application instructions provided. Once your application is complete, please click the submit button. Application Deadline: This job posting will remain open for a minimum of 3 days and will close once the position is filled. Equal Employment Opportunity: We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. We will also consider qualified applicants with arrest and conviction records under the City & County of San Francisco Fair Chance Ordinance.