Remote Licensed Property & Casualty Insurance Agent Join to apply for the Remote Licensed Property & Casualty Insurance Agent role at Mass Markets . 4 weeks ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are hiring licensed insurance agents who are positive, persuasive, and driven to succeed. In this role, you will provide full life-cycle customer service and sales, assisting customers in understanding their coverages and selecting the right products and services to meet their financial needs. This is an excellent opportunity to start your career, with industry-leading training and many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered, complete a full application on our careers page, including screening questions and a brief pre-employment test. Responsibilities What does someone in this role do? This role involves interacting with hundreds of customers weekly across the country to resolve issues, sell products, and ensure a top-tier customer experience. You should be confident, engaged, and bring a positive attitude daily. Key Responsibilities Handle inbound and outbound contacts courteously and professionally. Use knowledge base and training to answer questions and recommend products. Understand customer needs and resolve issues. Research and coordinate with other departments as needed. Use systems and technology for account management. Accurately document and process orders. Follow scripts, policies, and procedures. Maintain confidentiality of information. Escalate issues as necessary. Participate in meetings and training to stay updated. Adhere to attendance and schedule requirements. Candidate Qualifications We encourage positive, driven, and confident applicants. Ideal candidates are motivated, energetic, and dedicated. Qualifications Must be 18 or older. High school diploma or equivalent. Excellent communication skills. Typing speed of 20+ WPM. Basic knowledge of Microsoft Office. Reliable with good attendance. Ability to troubleshoot and resolve issues. Strong interpersonal and customer service skills. Ability to multitask and stay focused. Preferred (not required) Experience in customer service or related fields. Compensation and Benefits We offer competitive pay, incentives, health benefits, retirement plans, paid time off, and opportunities for growth. Our environment is team-oriented and engaging, with a casual dress code. Physical and Employment Conditions This role is largely sedentary, requiring sitting/standing for long periods, operating office equipment, and occasional movement. Employment is contingent on background checks, drug screening, and legal work authorization. We provide reasonable accommodations per ADA guidelines and are an equal opportunity employer, valuing diversity and inclusion. About MCI MCI provides industry-leading solutions in BPO, contact centers, and IT services, with a strong growth record and a diverse global presence. We prioritize innovation, employee growth, and a supportive work environment. This description provides a general overview; duties and requirements may evolve. Employment is at-will, and this document is not a contract. Additional Details Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development

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