At CVS Health, we're committed to creating a world of health for every consumer and are proud to have a team of dedicated colleagues who are passionate about transforming health care. As the leading health solutions provider in the nation, we connect with millions of Americans through our local presence and digital channels, aided by over 300,000 purpose-driven colleagues. Our approach to care is not only connected but also convenient and compassionate—this is our promise to serve with heart every single day. The Entry-Level Shift Supervisor Trainee role is designed as a short-term, foundational position that equips individuals for future supervisory roles such as Operations Supervisor or Shift Supervisor. In this role, you will gain essential training in basic operations and management skills while learning about vital aspects of our business, including building customer loyalty through exceptional service and the CVS/pharmacy culture. Upon successfully completing this training program, you will be eligible for promotion to open Operations Supervisor or Shift Supervisor positions. As a leader in our store, you will support the CVS Store Management team in driving operational excellence and enhancing customer loyalty through excellent service. When a manager is not on site, you will take charge of the store staff, ensuring that operations run smoothly and that all opening and closing procedures are completed properly. Key Responsibilities: Collaborate effectively with store management and team members. Supervise store crews by assigning tasks, directing activities, and following up on progress. Communicate vital information to and from store management and staff. Assist customers with inquiries, concerns, and complaints. Uphold and promote the CVS customer service culture (greet, offer help, and express gratitude). Manage customer relations issues according to company policies and contribute to a positive shopping experience. Protect customer and patient confidentiality. Qualifications: To excel in this role, you should possess strong deductive reasoning abilities, analytical skills, and computer literacy. Effective communication skills are crucial, as is the ability to work a flexible schedule that may include early mornings, evenings, weekends, and overtime when necessary. Preferred Qualifications: Experience in retail is advantageous. Education: A high school diploma or equivalent is preferred but not mandatory. Anticipated Weekly Hours: 29 Employment Type: Part-time Shift Flexibility: Available shifts may include Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday. Pay Range: This position offers a competitive hourly wage of $16.00 - $24.00. Actual pay will be determined based on experience, education, geographic location, and other relevant factors. We believe our people drive our success, and we are dedicated to fostering a workplace where every colleague feels valued and included. Benefits: We take pride in offering a robust mix of pay and benefits as part of our commitment to the well-being of our colleagues and their families. Our competitive benefits include: Affordable medical plan options, a 401(k) plan with company match, and an employee stock purchase plan. No-cost programs such as wellness screenings, tobacco cessation, weight management programs, confidential counseling, and financial coaching. Diverse benefit solutions to address various needs, including paid time off, flexible work schedules, family leave, dependent care resources, and tuition assistance. Qualified applicants with arrest or conviction records will be evaluated for employment in accordance with all federal, state, and local regulations.