Customer Service Representative - State Farm Agent Team Member

New Yesterday

Job Description

Job Description
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Customer Service Representative Licensed with State Farm Experience


Are you a licensed insurance professional with State Farm service experience looking for a fresh opportunity to grow within a high-performing agency? If you take pride in delivering exceptional customer service while recognizing cross-sell opportunities, The Haviland Agency wants to hear from you.

Were seeking a Customer Service Representative who can hit the ground runningbringing both technical knowledge of State Farm systems and a passion for building meaningful client relationships. Youll be instrumental in supporting our customers while helping to grow and retain our book through in-policy product recommendations.

Why Join The Haviland Agency?


  • Use What You Know Put your State Farm service experience and system proficiency

  • Blend Service & Sales Earn performance-based incentives for retention and in-book product recommendations.

  • Supportive Culture Work with a collaborative, experienced team that values your contributions and career goals.

  • Minimal Ramp-Up Jump right into meaningful client interactions thanks to your familiarity with State Farm processes.

  • Competitive Compensation Base pay with additional incentives tied to retention and growth.

Your Responsibilities Will Include:


  • Managing client requests including billing, policy changes, and claims support.

  • Conducting proactive policy reviews to identify coverage gaps and present solutions.

  • Recommending appropriate products that align with client needs and life changes.

  • Building strong relationships that increase retention and customer satisfaction.

  • Contributing to agency growth by generating referrals and supporting team initiatives.

Who You Are:


  • Currently Licensed in Property & Casualty (Life & Health a plus).

  • Minimum 1 year of State Farm agency experience (or equivalent platform proficiency).

  • Confident using State Farm systems to service policies accurately and efficiently.

  • Service-driven with a consultative, sales-minded approach to client care.

  • Organized, detail-oriented, and proactive in communication and follow-up.

Ready to Take the Next Step in Your State Farm Career?


If youre ready to bring your service experience and licensing expertise to a growing agency that appreciates and rewards your efforts, apply today! Join The Haviland Agency, where service meets opportunity and your next career chapter begins.

Location:
Bensalem
Category:
Finance And Insurance

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