Customer Service Representative - State Farm Agent Team Member

New Yesterday

Job Description

Job Description
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Bilingual Customer Service & Sales Representative (Russian/English)
Drive Growth. Deliver Value. Build Your Career.


Are you fluent in Russian and English with a passion for connecting with people and closing the deal? Were looking for a Bilingual Customer Service & Sales Representative who thrives in a fast-paced environment, enjoys solving problems, and is excited about growing a rewarding career in insurance and financial services.

This is not your typical customer service rolethis is a growth-focused opportunity where your performance directly impacts your earnings and career trajectory. If youre motivated, relationship-driven, and ready to make an impact, we want to hear from you.

What Youll Do


  • Engage with both Russian- and English-speaking customers to build strong relationships and deliver exceptional service

  • Proactively identify customer needs and recommend relevant insurance solutions (Auto, Life, Home, etc.)

  • Follow up on leads, quote policies, and assist with applications and sales processes

  • Manage service-related requests including billing, policy updates, and claims

  • Maintain accurate customer records and document all interactions

  • Collaborate closely with licensed agents to drive revenue and customer satisfaction

What Were Looking For


  • Fluency in both Russian and English (verbal and written)

  • Sales-focused mindset with a drive to meet and exceed goals

  • Strong communication and problem-solving skills

  • Ability to build trust quickly and explain complex concepts clearly

  • Prior experience in insurance, sales, or customer service is preferred

  • Willingness to obtain insurance licensing (support provided for the right candidate)

What We Offer


  • Competitive base pay plus uncapped performance bonuses

  • Clear path for advancement into fully licensed sales roles

  • Licensing and training support to grow your insurance career

  • A supportive, high-energy team environment with ongoing coaching

  • The opportunity to serve and grow with a thriving bilingual (Russian/English) client base

Ready to Sell With Purpose?
Apply now and join a team that values drive, service, and community. Bring your bilingual skills, sales energy, and customer-first mindsetand watch your career take off.

Apply
Location:
Philadelphia
Category:
Business

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