Customer Service Representative - State Farm Agent Team Member, Philadelphia

Customer Service Representative - State Farm Agent Team Member

4 Days Old

Responsive recruiter

Benefits:

401(k)
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development

Customer Service Representative - Service with a Sales Focus

Are you a people-first professional who loves helping others while also recognizing opportunities for growth? Do you thrive on building relationships and ensuring customers feel supported and valued? If so, The Berrouet Agency is looking for you!

As a Customer Service Representative, you'll provide outstanding client support while also identifying in-book sales opportunities that add value to each customer's policy. Your ability to deliver exceptional service while proactively recommending additional coverage will make you a key contributor to our agency's success.

Why Join Us?

Customer-Focused Culture - Make a meaningful impact by providing trusted guidance and support.
Service + Sales Growth - Earn through in-book sales while maintaining top-tier customer satisfaction.
Career Development - We offer training, licensing assistance, and opportunities for advancement.
Team-Oriented Atmosphere - Work in a supportive, collaborative environment that values your contributions.
Competitive Compensation - Base salary plus performance-based incentives.

What You'll Do:

Deliver Top-Tier Customer Service - Assist clients with policy updates, coverage questions, and claims support.
Educate & Advise - Conduct needs-based policy reviews to ensure customers have the best protection.
Identify Sales Opportunities - Spot gaps in coverage and recommend solutions that fit each client's needs.
Build and Maintain Client Relationships - Foster trust and loyalty through proactive communication.
Support Agency Growth - Generate referrals, follow up on leads, and contribute to overall success.

What We're Looking For:

Exceptional Communicator - Confident, clear, and personable in all interactions.
Service-Oriented Mindset - Passionate about helping clients and providing an outstanding experience.
Sales-Minded Approach - Ability to identify and act on in-book sales opportunities.
Detail-Oriented & Organized - Skilled at managing multiple accounts efficiently.
Licensed or Willing to Obtain - Must meet state insurance licensing requirements (we'll guide you through the process).
Bilingual Candidates Preferred - Expand our ability to serve a diverse client base.

Ready to Grow with Us?

If you're looking for a fulfilling career that blends exceptional customer service with sales growth, we want to hear from you! Apply today and take the next step toward success with The Berrouet Agency.

Compensation: $50,000.00 - $70,000.00 per year

Are You Driven & Ambitious?

We are an established, growth-oriented agency with a team of highly motivated individuals. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
Our office is located in University City .

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Location:: Philadelphia

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