Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job Requirements

Job Title: Customer Service Representative (CSR)

Position Overview: As a Customer Service Representative, you will serve as the first point of contact for our customers, delivering outstanding service both in person and over the phone. This role combines customer interaction with administrative and clerical support to ensure smooth operations across departments.

Key Responsibilities:

Greet and assist all customers and prospective clients in a prompt, courteous, and professional manner. Maintain a clean and welcoming reception area, representing the first impression of our facility. Manage a high volume of incoming calls, walk-ins, and written inquiries, rooting them to the appropriate team members or departments as needed. Provide daily administrative support to General Managers and Service Advisors. Process accounts receivable/payable, perform data entry into accounting systems and spreadsheets, and help reconcile month-end financial statements. Support general office duties and assist with additional tasks as assigned. Qualifications: Strong interpersonal and customer service skills with a positive and professional demeanor. Effective problem-solving and analytical abilities. Ability to multitask and stay organized in a fast-paced environment. Comfortable handling a high volume of calls and emails. Detail-oriented, patient, and committed to providing excellent service.