Spice Merchants (Retail Sales Associates) The Spice House is looking for personable Spice Merchants who know about and enjoy food & cooking, and have the ability to share this knowledge with our customers. The ideal candidate will have retail experience and strong customer service skills. Employees will be scheduled 2-4 shifts/week, typically between the hours of 9am-6pm, weekends included. This is a permanent long-term non-seasonal position. Responsibilities: Provide excellent customer service in a specialty food retail environment that supports revenue growth for our retail stores through product and sales passion Warmly welcome customers and assist them throughout their store visit Build rapport through conversation and honest recommendations about our spice products based around the customers preferences, needs and desires Complete customer orders through our POS and Web pickup system. Collaborate with fellow team members to keep the sales floor area and displays clean, organized, and restocked as directed by management Assist in maintaining the back stock room and setting up merchandise displays on the sales floor Requirements: Minimum 1 year retail experience and/or relatable experience preferred Passion for food and flavor is a must! Friendly, outgoing demeanor with a strong commitment to customer service - You genuinely like to connect with people! Ability to express oneself clearly and persuasively when connecting with customers and making sales Calm, professional and able to problem solve Must be able to lift up to 15 pounds, walk and stand for extended periods of time Must be willing to work weekends Willing to work between 8-20 hours per week, with varying shifts between 9am-6pm, weekends included Why The Spice House: We offer flexible hours and schedules between the hours of 9am and 6pm, 7 days a week You can make a huge impact as a key member of an emerging brand that's disrupting how consumers gain access to the freshest spices You will work with a group of passionate team members that are driven to help home cooks and professional chefs alike create delicious food with the highest quality ingredients You'll join a company that is passionate about its people and their development, with opportunities for trainings and advancement Reports to: General Manager Classification: Hourly, Non-Exempt (Employees must adhere to the assigned work schedule and be at the assigned station in the store at the start of their shift)