Job Type Part-timeDescriptionWho We Are: Founded in 1957, The Spice House is a purveyor of the finest spices, herbs, blends and extracts. Our customers range from renowned Michelin-star chefs to home cooks everywhere. For over 60 years we have curated our global network of premium growers and distributors in order to offer our customers unrivaled quality and selection. Our goal is to be the trusted resource for fresh flavors and shared culinary experiences in kitchens around the world. We have been featured in The New York Times, Food & Wine and Bon Appetit and named a favorite by celebrities like Gwyneth Paltrow, Alton Brown and Jesse Tyler Ferguson. We have recently started to grow into the grocery sales channel and can now be found in stores like Costco, The Fresh Market, Mariano's, and Fresh Thyme.The Spice House is looking for personable Spice Merchants (Retail Sales Associates) who know about and enjoy food & cooking, and have the ability to share this knowledge with our customers. The ideal candidate will have retail experience and strong customer service skills. Employees will be scheduled 2-4 shifts/week, typically between the hours of 9am-6pm, weekends included. This is a permanent long-term non-seasonal position.Responsibilities:Provide excellent customer service in a specialty food retail environment that supports revenue growth for our retail stores through product and sales passionWarmly welcome customers and assist them throughout their store visitBuild rapport through conversation and honest recommendations about our spice products based around the customers preferences, needs and desiresComplete customer orders through our POS and Web pickup system.Collaborate with fellow team members to keep the sales floor area and displays clean, organized, and restocked as directed by managementAssist in maintaining the back stock room and setting up merchandise displays on the sales floor Requirements Minimum 1 year retail experience and/or relatable experience preferredPassion for food and flavor is a must!Friendly, outgoing demeanor with a strong commitment to customer service - You genuinely like to connect with people!Ability to express oneself clearly and persuasively when connecting with customers and making salesCalm, professional and able to problem solveMust be able to lift up to 15 pounds, walk and stand for extended periods of timeMust be willing to work weekendsWilling to work between 8-20 hours per week, with varying shifts between 9am-6pm, weekends includedWhy The Spice House:We offer flexible hours and schedules between the hours of 9am and 6pm, 7 days a weekYou can make a huge impact as a key member of an emerging brand that's disrupting how consumers gain access to the freshest spicesYou will work with a group of passionate team members that are driven to help home cooks and professional chefs alike create delicious food with the highest quality ingredientsYou'll join a company that is passionate about its people and their development, with opportunities for trainings and advancementReports to: General ManagerClassification: Hourly, Non-Exempt (Employees must adhere to the assigned work schedule and be at the assigned station in the store at the start of their shift)Salary Description $15.00 per hour