Sales Administrative Assistant

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Job Details
Level Entry
Job Location Hilton St Louis Airport - St Louis, MO
Education Level None
Salary Range $16.50 - $16.75 Hourly
Job Shift Any
Job Category Admin - Clerical
Description
Job description
We are seeking a highly organized and detail-oriented Sales Administrative Assistant to join our dynamic team. The ideal candidate will play a crucial role in supporting daily operations, ensuring efficient office management, and providing exceptional customer service. This position requires strong communication skills, proficiency in various software applications, and the ability to multitask effectively in a fast-paced environment.
Assist in the coordination and execution of group assignments turned over by the Catering/CS Departments. Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs while maintaining a good client relationship.
Duties
Performs all general administrative duties to include answering phones, maintaining files and data entry; also ensures smooth operation of department by assisting the staff with day to day tasks and achievement of their goals.
ESSENTIAL FUNCTIONS: Handle all department phone calls in a courteous, efficient manner using clear, understandable English. Take and deliver telephone messages accurately, legibly and promptly. Make every attempt to assist callers to provide quality customer service. Handle distribution of all incoming and outgoing department paperwork promptly and efficiently. Type all correspondence via oral, written or mechanical dictation making no errors and in a timely manner. Proof-read and review all correspondence before presentation for signature. Ensure that correspondence is sent out daily and to the correct location. Maintain all department files, update existing files and create new files as necessary. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.
• Assist on site groups with special needs, contact appropriate department ASAP with guest requests, i.e. Banquets, Audio Visual, Kitchen, Housekeeping, etc.
• Call client contacts 72 hours prior to function for final guarantee numbers. Create and distribute appropriate change sheets.
• Do daily reader boards.
• Assist as needed daily catering functions such as the nightly issue, banquet checks, the weekly issue, and follow up calls.
• Create programs and spreadsheets as required.
Qualifications Strong communication skills Organization skills Multi-tasking Good customer service abilities
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Location:
ST Louis, MO, United States
Category:
Office And Administrative Support Occupations

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