Job Title: Retail Customer Service Associate Job Summary: This role involves delivering exceptional customer experiences by utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. The successful candidate will be knowledgeable in all areas of the business, including print, signs & graphics, and shipping. Key Responsibilities: Taking orders and coordinating activities in the store Providing pricing and product information Recommending appropriate FedEx Office products and services Operating and maintaining a wide variety of equipment Stocking materials and managing the production queue and output Managing complex projects and retail supply Requirements: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills Essential Functions: Able to stand during entire shift, excluding meal and rest periods Able to move and lift 55 pounds Able to communicate effectively with customers, vendors, and other team members Able to perform work activities requiring cooperation and instruction Able to function in a fast-paced environment, under substantial pressure Benefits: Competitive hourly rate of $25.97 Opportunity to work in a dynamic and supportive team environment Chance to develop new skills and advance your career