Seasonal Retail Sales Associate - Customer Service Expert
New Yesterday
About The Role
Join our dynamic team as a Seasonal Retail Sales Associate, where your main focus will be on delivering outstanding customer service. You'll engage with customers at the point of sale and in customer service roles, ensuring smooth transactions and an exceptional shopping experience.
What You'll Do
Warmly greet customers and assist them with their product and service inquiries while efficiently operating the cash register and handling various payment methods.
Provide fast, friendly, and courteous service while adhering to company standards for customer interactions.
Strive to achieve or surpass individual sales goals, including those related to credit and loyalty programs.
Contribute to inventory accuracy by diligently completing point of sale and merchandise processes.
Train and mentor new team members, sharing best practices and ensuring compliance with Kohl's brand standards.
Engage in daily operational tasks, including cash balancing and inventory replenishment.
As a member of our team, you are expected to:
Uphold values of integrity, honesty, and teamwork in a supportive and inclusive environment.
Make informed decisions using good judgment and communicate effectively with team members and supervisors.
Exhibit a proactive approach to customer service, anticipating needs and resolving issues promptly.
Handle multiple responsibilities while adhering to deadlines.
Follow all company policies, procedures, and safety guidelines to promote a safe environment for both associates and customers.
Take direction from supervisors and contribute to other assigned tasks as needed.
What Skills You Have
Required:
Strong customer service orientation with the ability to multitask and pay close attention to details.
Effective verbal and written communication and interpersonal skills.
No prior retail experience is necessary.
Must be at least 16 years old.
Availability to work flexible hours, including days, nights, weekends, and holidays.
Preferred:
Experience in customer-facing roles within retail or service industries.
Pay Starts At: $15.00
- Location:
- Ann Arbor, MI, United States
- Job Type:
- PartTime
- Category:
- Sales And Related Occupations