Description

The Retail Banking Supervisor oversees the successful operation of the Retail Banker and Personal Banker areas of the branch. This position is responsible for the training, scheduling, and daily Personal Banker/Retail Banker activities as needed.

This role is an on-site position based in our Somerset, WI branch location. Minimum travel to other branch locations may be required for training, meetings, etc. (eligible for mileage reimbursement). Hours for this position range between 7:45AM- 5:30PM Monday - Friday onsite, with a Saturday rotation of 8:15AM-12:00PM every fourth Saturday working remotely unless otherwise needed onsite.

Requirements

Minimum Qualifications: High school diploma or equivalent Previous supervisory / managerial experience desired A minimum of three years' experience in financial institution Personal Banker/Retail Banker activities Excellent communication skills required; ability to work in a team environment, learn quickly, and apply knowledge as needed Proficient in computer skills and ability to operate standard office equipment Ability to uphold confidentiality and customer privacy in all situations Software Operating Requirements Include: General knowledge of document origination software preferred Familiarity with Windows Microsoft Office Suite products including Outlook, Excel, Word, and Microsoft Teams Core Bank Software (Jack Henry)