The Retail Sales Associate is a customer-facing position responsible for delivering an outstanding in-store experience. This role supports daily store operations by providing knowledgeable assistance to customers, maintaining merchandise displays, stocking inventory, and ensuring a clean and organized sales floor. As a key representative of the company, the Retail Sales Associate exemplifies our commitment to exceptional service and teamwork. Essential Duties and Other Responsibilities Merchandising & Store Appearance Stock, restock, and organize shelves with accurate product placement. Assist with rotating and front-facing inventory to ensure a clean and shoppable environment. Support visual merchandising efforts by arranging displays as directed by management. Monitor and report low stock levels or inventory discrepancies.

Store Operations & Safety Participate in freight receiving and stocking processes. Maintain cleanliness and organization of the sales floor, stockroom, and common areas (e.g., sweeping, mopping, trash removal). Operate equipment such as the cardboard baler safely and responsibly. Identify and report any unsafe conditions or hazards to management.

Teamwork & Professionalism Foster a positive, respectful, and team-oriented environment. Communicate effectively with coworkers and supervisors. Support other departments as needed and perform additional tasks as assigned. Adhere to all company policies, procedures, and attendance expectations.

Knowledge, Skills, and Abilities Strong knowledge of customer service principles and best practices. Basic understanding of retail operations, including merchandising and sales techniques. Excellent interpersonal and communication skills. Ability to multitask and prioritize in a fast-paced environment. Ability to work with integrity, professionalism, and a customer-first mindset. Comfortable operating retail equipment (e.g., handheld scanners, POS systems, baler). Willingness to assist customers and team members proactively. Ability to stay composed and courteous under pressure or during peak business hours.