Retail Assistant Manager

New Today

Employee Type: Regular If you are a CURRENT Carter's employee, please apply through the Internal Career Link within the My Career & Performance app in Workday. About Carter's: Carter's, Inc. is the leading brand marketer in North America for apparel exclusively for babies and young children. Our brands include Carter's and OshKosh B'gosh, well-known in department stores, national chains, and specialty retailers both domestically and internationally. We operate over 1,000 stores across the U.S., Canada, and Mexico and offer our products online. Our commitment to quality has made us the most trusted name in children's clothing. Why You'll Love Working at Carter's: Our close-knit culture supports our teams with robust training and development programs. A career at Carter's is not just a job; it’s about making meaningful connections with customers and colleagues. We prioritize caring, teamwork, flexibility, and personal growth. Benefits We Offer: Schedules that fit your lifestyle, ensuring work-life balance. Comprehensive benefits including health coverage, mental health benefits, and a 30% discount on our brands. Access to our Education Advance Program for tuition-free education options. Generous paid time off, holidays, parental leave, and adoption assistance. Opportunities for professional growth through development programs. Your Role as an Assistant Store Manager: Lead customer-focused operations on the sales floor. Provide exceptional customer service with a warm welcome and help in selecting the right products. Create a positive and inclusive environment for both employees and customers. Model and coach team members on service standards and customer engagement. Analyze business performance and communicate key metrics to improve results. Build customer loyalty through various programs. Assist the Store Manager with recruiting, hiring, and training new team members. Recognize and motivate team members to perform their best. Track and report on tasks and financial performance. Collaborate on merchandising standards and promotional activities. Reduce loss through exceptional customer service and operational controls. Qualifications We're Looking For: A positive and proactive approach to challenges. Strong verbal and written communication skills. Proven leadership and customer engagement abilities. Proficiency in computer applications such as Outlook and Excel. At least 1 year of retail or management experience. A high school diploma or GED. Physical Requirements: Ability to lift up to 40 pounds and perform physical tasks such as bending and reaching. Willingness to stand or walk for extended periods and navigate ladders. Availability for scheduled shifts, including nights, weekends, and holidays. Carter's Diversity Commitment: We are an Equal Opportunity and Affirmative Action employer. We invite applications from all qualified individuals without regard to any protected status. Compensation: Pay ranges from $21.50 - $27.75 per hour based on experience and location.
Location:
Napa, CA, United States
Job Type:
FullTime
Category:
Sales And Related Occupations

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