Here's a job description for FarmaKeio Albuquerque, tailored for experienced retail and cashier candidates with strong customer service skills:

Retail & Customer Service Specialist – FarmaKeio Albuquerque

Ready to bring your exceptional customer service and retail expertise to a cutting-edge pharmacy? FarmaKeio Albuquerque is seeking experienced Retail and Customer Service Specialists to be the welcoming face of our next-generation 503A retail compounding hub. If you've honed your skills in retail, drug stores, or gas stations and thrive on making a direct impact, this is your opportunity to join a team revolutionizing patient care.

At FarmaKeio Albuquerque, we combine cutting-edge technology with an unwavering commitment to quality and compliance, all while adhering to stringent USP 800 standards. From assisting patients with custom compounds to guiding them through innovative over-the-counter wellness solutions, you'll play a vital role in our daily operations. We serve patients locally and across 48 states, specializing in swift, temperature-sensitive deliveries—often within 24 hours—that make a tangible difference when it matters most.

Join a team of seasoned pharmacists and technicians in an environment that champions continuous learning, innovation, and improvement. Your dedication to excellence and strong customer focus are not just welcomed; they're essential to shaping the future of pharmacy.

Working Conditions:

• Full-time position with a standard Monday–Friday schedule, 9 am-5 pm (no weekends).
• Work performed in a retail pharmacy setting with frequent standing, walking, and interaction with customers and staff.
• Must adhere to all safety protocols and USP <800> guidelines when applicable.

• Provide exceptional customer service, greeting and assisting patients with their needs in a friendly and efficient manner.
• Operate point-of-sale (POS) systems for sales transactions, handling cash, credit, and insurance payments accurately.
• Maintain a clean, organized, and inviting retail environment, ensuring product displays are attractive, well-stocked, and aligned with brand guidelines.
• Collaborate with pharmacy leadership to implement seasonal promotions, product launches, and sales campaigns, ensuring all product displays are compliant with regulatory standards.
• Assist with inventory management of retail products, including receiving, stocking, and organizing merchandise.
• Answer phone calls, direct inquiries, and assist with general administrative tasks to support pharmacy operations.
• Educate customers on over-the-counter products and services, demonstrating strong product knowledge.

• High School Diploma or equivalent (required).
• 2+ years of experience in a customer-facing retail role, such as a cashier, sales associate, or customer service representative, preferably in drug stores, pharmacies, or gas stations.
• Proven strong customer service skills with a track record of positive customer interactions.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in operating point-of-sale (POS) systems and handling cash transactions.
• Basic computer skills; experience with retail software systems is a plus.

FarmaKeio Custom Compounding is a 503A industry-leading pharmacy dedicated to providing high-quality, customized medications to practitioners and their patients. With a strong focus on quality, innovation, and expertise, we prepare both sterile and non-sterile prescriptions, including certain commercially available medications.

Offering retail and express shipping options in select locations, we strive to deliver personalized solutions that meet the unique needs of every patient. Our commitment to excellence ensures we remain at the forefront of 503A compounding services.

Our Mission: To create lifelong patients.