Salary: $75,000 + Bonus and Benefits
Job Type: Full-Time

About Little Ruby’s Café
Little Ruby’s Café is an Australian-inspired all-day café known for its vibrant menu, laid-back charm, and warm hospitality. With multiple locations across New York and Los Angeles, we’ve built a loyal following by creating welcoming neighborhood spaces where quality food and service shine. We’re looking for a dedicated Restaurant Operations Manager to help lead our front-of-house team and uphold the exceptional experience our guests expect.

About the Role
As the Restaurant Operations Manager, you’ll play a vital role in the day-to-day operations of the restaurant—overseeing service, leading FOH staff, and ensuring smooth, guest-focused execution. This position is ideal for a dynamic, hands-on leader who thrives in a high-volume environment and is passionate about hospitality, team development, and operational excellence.

Key Responsibilities

Guest Experience & Service Excellence

• Foster a welcoming, polished, and service-forward environment
• Anticipate guest needs and resolve service issues with professionalism and care
• Lead by example, ensuring all team members deliver consistent, high-quality service

Team Leadership & Development

• Supervise and motivate the front-of-house team to perform at the highest standard
• Assist with interviewing, hiring, training, and coaching
• Manage team scheduling and labor cost efficiency
• Create a positive and collaborative workplace culture

Operational Oversight

• Oversee daily opening and closing procedures
• Manage POS operations, shift reporting, comps, and cash handling
• Maintain FOH inventory and supply ordering
• Communicate closely with BOH and senior leadership to align service flow
• Ensure full compliance with health and safety regulations (DOH and company standards)
• Address equipment or facility maintenance needs proactively

What We’re Looking For

• 2–3 years of restaurant management or supervisory experience in a high-volume environment
• Exceptional communication and guest service skills
• Experience managing teams, training, and scheduling
• Familiarity with POS systems and basic financial reporting
• New restaurant opening experience is a plus
• Ability to stand for long periods and lift up to 50 lbs
• Flexible availability including evenings, weekends, and holidays

Why Join Little Ruby’s Café?

• Competitive salary: $75,000 + performance-based bonus
• Full benefits package including health, dental, and vision
• Clear opportunities for growth within a growing hospitality group
• Supportive, team-oriented work culture
• Staff meals and dining discounts

If you're a hospitality-focused leader who thrives in a fast-paced, guest-centered environment, we’d love to hear from you.
Apply today to join the Little Ruby’s Café team.