Description:

Restaurant Operations Manager – Little Ruby’s Café

Salary: $75,000 + Bonus and Benefits Job Type: Full-Time

About Little Ruby’s Café Little Ruby’s Café is an Australian-inspired all-day café known for its vibrant menu, laid-back charm, and warm hospitality. With multiple locations across New York and Los Angeles, we’ve built a loyal following by creating welcoming neighborhood spaces where quality food and service shine. We’re looking for a dedicated Restaurant Operations Manager to help lead our front-of-house team and uphold the exceptional experience our guests expect.

About the Role As the Restaurant Operations Manager, you’ll play a vital role in the day-to-day operations of the restaurant—overseeing service, leading FOH staff, and ensuring smooth, guest-focused execution. This position is ideal for a dynamic, hands-on leader who thrives in a high-volume environment and is passionate about hospitality, team development, and operational excellence.

Key Responsibilities

Guest Experience & Service Excellence

Foster a welcoming, polished, and service-forward environment

Anticipate guest needs and resolve service issues with professionalism and care

Lead by example, ensuring all team members deliver consistent, high-quality service

Team Leadership & Development

Supervise and motivate the front-of-house team to perform at the highest standard

Assist with interviewing, hiring, training, and coaching

Manage team scheduling and labor cost efficiency

Create a positive and collaborative workplace culture

Operational Oversight

Oversee daily opening and closing procedures

Manage POS operations, shift reporting, comps, and cash handling

Maintain FOH inventory and supply ordering

Communicate closely with BOH and senior leadership to align service flow

Ensure full compliance with health and safety regulations (DOH and company standards)

Address equipment or facility maintenance needs proactively

What We’re Looking For

2–3 years of restaurant management or supervisory experience in a high-volume environment

Exceptional communication and guest service skills

Experience managing teams, training, and scheduling

Familiarity with POS systems and basic financial reporting

New restaurant opening experience is a plus

Ability to stand for long periods and lift up to 50 lbs

Flexible availability including evenings, weekends, and holidays

Why Join Little Ruby’s Café?

Competitive salary: $75,000 + performance-based bonus

Full benefits package including health, dental, and vision

Clear opportunities for growth within a growing hospitality group

Supportive, team-oriented work culture

Staff meals and dining discounts

If you're a hospitality-focused leader who thrives in a fast-paced, guest-centered environment, we’d love to hear from you. Apply today to join the Little Ruby’s Café team.

Requirements: