Receptionist / Administrative Assistant

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Position Type: Support Staff - District Based
Date Posted: 9/11/2025
Location: District Office
Closing Date: UNTIL FILLED Position Title: District Office Receptionist / Administrative Assistant Department: District Office Reports To: Human Resources FLSA Status: Non-Exempt
Position Summary The Front Office Receptionist/Administrative Assistant serves as the first point of contact for the Roosevelt School District. This position provides high-quality customer service to staff, families, and the community, while performing a variety of administrative and clerical duties to support the District Office, Superintendent's Office, and Human Resources. The role requires professionalism, confidentiality, and the ability to triage and prioritize in a busy office environment.
Essential Duties and Responsibilities Greet and welcome the public, staff, and visitors to the District Office in a professional and courteous manner. Screen visitors, conduct background checks, and process fingerprinting as required by District policies. Manage badging processes for employees, contractors, and visitors. Answer, screen and route phone calls to appropriate staff, respond to inquiries, and schedule appointments along with providing accurate information to caller. Provide translation/interpretation support for families and staff as needed. Handle customer service matters, including addressing complaints and resolving concerns or directing them appropriately. Provide clerical support to the Superintendent's Office, including scheduling, filing, and document preparation. Conduct research and prepare reports, correspondence, and other materials as assigned. Assist the Human Resources department with HR duties, such as filing, data entry, and processing forms. Help with HR events such as trainings, employee engagement activities, and recognition programs Support compliance efforts by ensuring proper documentation is collected and maintained. Support benefits administration by distributing materials, assisting with enrollment, and answering general employee questions Assist with scheduling interviews and coordinating recruitment activities Assign access cards for internal employees and visitor badges for external guests Receive, scan, and distribute daily mail Maintain a clean reception area and keep conference rooms prepared for meetings. Serve as support to HR Analysts by assisting with document preparation, data entry, and general administrative tasks related to personnel services. Participate in HR Cross Training opportunities Perform general office tasks such as copying, scanning, filing, ordering supplies, and maintaining office equipment. Maintain confidentiality of sensitive and personnel-related information. Other duties as assigned.
Knowledge, Skills, and Abilities Strong interpersonal skills with the ability to interact effectively with diverse populations. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and office equipment. Ability to prioritize tasks, manage multiple responsibilities, and work independently in a fast-paced environment. Bilingual skills preferred (English/Spanish). Knowledge of basic HR processes is desirable.
Minimum Qualifications High school diploma or equivalent required; associate degree preferred. At least two years of clerical, reception, or administrative experience; school district or public sector experience preferred. Fingerprint clearance card required (or ability to obtain upon hire).
Working Conditions Standard office environment with frequent interaction with the public. Occasional evening or weekend hours may be required for District events.
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Location:
Phoenix, AZ, United States
Category:
Office And Administrative Support Occupations

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