Join Our Team as a Part-Time Customer Service Representative in Healthcare! Location: On-site in Riverview or Tampa, FL Hourly Base Pay: $15.61 plus $2,700+ in potential bonuses! Schedule: Flexible limited-service part-time schedules available; exact hours and start dates will be discussed with a recruiter. About Us: At Maximus, we are passionate about making a real difference in the lives of individuals as they access essential healthcare services. Our Customer Service Representatives (CSRs) play a vital role in this mission, providing vital support and care to our clients. Whether you prefer a traditional weekday schedule or need flexibility for weekends, we have options to suit your needs. Our Riverview location operates Monday through Sunday from 6 a.m. to 10 p.m., while our Tampa site is open Monday through Friday from 8 a.m. to 10 p.m. Pay and Benefits: Competitive Compensation: Base rate of $15.61/hr with a 10% shift differential for evening shifts. Bonus Opportunities: Earn $2,700+ through various incentive programs. Tuition Reimbursement: Invest in your education and career development. Flexible Scheduling: Enjoy work/life balance with adaptable scheduling options. Future Planning: 401k with company match to support your financial future. Paid Time Off: Includes accrued sick leave, PTO, and 11 paid holidays. Wellness Support: Access to Employee Assistance Program (EAP) and wellness programs. Professional Development: Opportunities for continuous growth and advancement. Responsibilities: Provide top-notch customer service for routine inquiries via phone, email, and web chat. Utilize our computerized system for tracking inquiries and troubleshooting issues. Deliver timely and courteous responses to customers using pre-scripted responses. Assist customers with online applications, guiding them through submission processes. Maintain up-to-date knowledge of client regulations and policies. Collaborate with team members to enhance service delivery. Minimum Requirements: High School diploma or equivalent with at least 6 months of customer service experience. Clear English communication skills, both spoken and written. Ability to work efficiently under established guidelines and timelines. Strong interpersonal skills and multitasking ability. Must work on-site; remote work is not available until after one year of satisfactory performance. Apply Today! We invite you to take this opportunity to start your career with Maximus, where you can grow professionally while making a positive impact in the community. Maximus is an equal opportunity employer.