Join Our Team as a Bilingual Spanish Customer Service Representative! Are you passionate about helping others and looking for a part-time role that makes a real difference in healthcare? We are seeking a dedicated Bilingual (English/Spanish) Customer Service Representative to connect individuals to essential healthcare services and enhance their experience Position Details: Location: On-site in Riverview or Tampa, FL Hourly Base Pay: $17.17 per hour, plus potential bonuses exceeding $2,700 Flexible part-time schedules available, with night shifts eligible for a 10% shift differential for hours worked between 7 p.m. and 10 p.m. What We Offer: Competitive compensation with additional bonus opportunities Tuition reimbursement to support your ongoing education 401k plan with company match for your future planning Generous Paid Time Off, including sick leave, PTO, and 11 paid holidays Employee assistance programs and wellness support for your overall well-being Opportunities for professional development and career advancement Meaningful work without sales or cold calling Essential Duties and Responsibilities: Provide excellent customer service in response to basic inquiries through various channels, including phone, email, and chat. Utilize computerized systems for tracking and troubleshooting issues. Assist customers with filling out online applications and processing inquiries professionally. Maintain knowledge of client regulations and respond to customer queries effectively. Minimum Requirements: High School diploma or equivalent with at least 6 months of customer service experience. Fluency in English and Spanish is required. Excellent interpersonal skills with the ability to manage multiple tasks. Must be able to work on-site; remote work options are not available until at least one year of employment with high performance. Join us at Maximus and be a part of a collaborative team that values teamwork and quality customer care. Apply today to start a fulfilling career in healthcare!