About the Role We are seeking a results-driven leader to spearhead our retail operation in Sun Prairie, USA. As a Retail Manager at our establishment, you will be responsible for maintaining a safe and healthy environment by adhering to safety protocols, quality control measures, and sanitation standards. You will ensure brand consistency, recipes, and systems are implemented correctly and consistently. Foster a customer-centric culture within the store, recruit, train, and develop team members. Coach staff to boost sales, improve profitability, and customer satisfaction. Analyze customer feedback results and implement action plans to drive improvement. Execute new product rollouts, including training, marketing, and sampling. Optimize costs to enhance profitability. Conduct regular inventory assessments and financial reporting. Coordinate scheduling to meet customer demand and service standards. Manage vendor relationships. Conduct self-assessments and corresponding action plans. Earn competitive compensation, including base pay, monthly bonuses, and additional benefits such as health insurance, 401(k) matching, and paid time off. Prior leadership experience in retail, restaurant, or hospitality Inspiring and motivating personality Strong analytical skills and business acumen Able to work well with others in a fast-paced team environment Prompt and professional Demonstrates honesty, integrity, clean image, and positive attitude Ability to train and develop a team Customer-focused Exercises good time-management and problem-solving skills Competitive compensation package Opportunities for advancement and career growth Flexible scheduling and work-life balance Employee assistance program and employee discounts Scholarship opportunities and annual apparel gifts We pride ourselves on being a partner to our employees and providing opportunities for growth and development.