Oaks Jewelers is a well-established, third-, family-owned jewelry store that has proudly served the vibrant Berkeley community on Solano Avenue since 1948. We’re known for our quality craftsmanship, exceptional service, and welcoming atmosphere. We are seeking a dynamic, industry-experienced professional who thrives in both the technical and customer-facing sides of the jewelry business. This unique “hybrid” role combines project management for jewelry repairs with high-level sales and client service. The ideal candidate will have a strong jewelry sales background, hands-on repair knowledge, and the ability to seamlessly transition between our manufacturing and sales floors. Key Responsibilities Repair Project Management – Oversee and coordinate the jewelry repair process from intake to delivery.

Client Consultations – Meet with customers to evaluate repair needs, provide estimates, and ensure exceptional service throughout the process.

Team Collaboration – Work directly with our lead goldsmith and sales team to ensure accurate execution of repairs and clear communication between departments.

Inventory & Materials Management – Order and track materials, and manage outsourced projects via online platforms.

Sales & Customer Service – Assist customers with purchases, qualify clients for orders, and facilitate custom design projects.

Merchandising – Support store setup, display, and visual merchandising to maintain an inviting showroom.

Custom Jewelry Coordination – Collaborate with clients to design, source, and produce unique pieces.

Required Skills & Qualifications Proven jewelry sales / repair experience (3 years minimum)

Basic to intermediate jewelry repair knowledge and hands-on skills

Strong customer service skills with a professional, friendly demeanor

Excellent organizational skills and attention to detail

Proficiency in computer systems and online platforms

Ability to multitask in a fast-paced environment

Clear and effective communication skills

GIA Certification or other jewelry industry credentials

Reliable attendance and strong work ethic

Trustworthy with excellent professional references

Benefits Flexible hourly work schedule (closed Sundays & Mondays)

Paid vacation, holidays, and lunch breaks

CalSavers Retirement Plan

Supportive, family-like work environment with growth opportunities

Compensation $30 – $40 per hour, based on experience If this sounds like you, we’d love to hear from you. Join our team and be part of a tradition of excellence that has been serving the community for over 75 years. Please submit your resume and a cover letter,includinga clear description of your experiences and specific competencies. We will evaluate your skills to see if they fit our needs. Please also include a minimum of 5 professional and personal references. #J-18808-Ljbffr