General Manager Opportunity At Hilton Garden Inn Tampa North Hilton Garden Inn Tampa North is seeking a dynamic General Manager! In this role you will be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Property Highlights:
Nestled in the heart of Tampa's thriving North area, our property offers guests modern comfort with easy access to top attractions, business hubs, and entertainment. With well-appointed rooms, versatile meeting spaces, on-site dining, and a welcoming atmosphere, we're the perfect home base for both business and leisure travelers.
What Will I Be Doing?
As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
Ensure guest and team member satisfaction
Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
Serve as primary liaison with hotel owners and corporate entities
What Are We Looking For?
Basic Qualifications:
3+ years of hotel leadership experience at a property with 100 rooms or greater
Preferred Qualifications:
Prior hotel general manager experience
Local market expertise
Hilton brand experience
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality
Integrity
Leadership
Teamwork
Ownership
Now
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What Will It Be Like To Work For Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits
We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
Medical insurance coverage options for you and your family. Able to enroll after 90 days of employment
Vision, dental, life and disability insurance
Mental health resources
Best-in-class paid time off (PTO)
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
Participating in the 401(k) plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
Career growth and development
Team member resource groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Inclusive family-building and fertility benefits
Expanded bereavement leave
Adoption assistance program
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Complimentary meals in the cafeteria while on shift