Overview Join to apply for the General Manager - Hilton Garden Inn Tampa North role at Hilton. Hilton Garden Inn Tampa North is seeking a dynamic General Manager. In this role you will be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Property highlights Nestled in the heart of Tampa’s thriving North area, our property offers guests modern comfort with easy access to top attractions, business hubs, and entertainment. With well-appointed rooms, versatile meeting spaces, on-site dining, and a welcoming atmosphere, we’re the perfect home base for both business and leisure travelers.

What will I be doing? As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation

Ensure guest and team member satisfaction

Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward

Recruit, interview and train team members

Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements

Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies

Serve as primary liaison with hotel owners and corporate entities

What are we looking for? Basic Qualifications:

3+ years of hotel leadership experience at a property with 100 rooms or greater

Preferred Qualifications:

Prior Hotel General Manager experience

Local market expertise

Hilton brand experience

Our values Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We are passionate about delivering exceptional guest experiences

Integrity - We do the right thing, all the time

Leadership - We are leaders in our industry and in our communities

Teamwork - We are team players in everything we do

Ownership - We are the owners of our actions and decisions

Now - We operate with a sense of urgency and discipline

Key attributes In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team to create remarkable hospitality experiences around the world every day. Our amazing team members are at the heart of it all!

The Benefits

Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment

Vision, dental, life and disability insurance

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program: 100 nights of discounted travel per calendar year

401(k) Plan with company match up to 3% of pay plus 50% of the next 2% of pay

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Access to your pay when you need it through DailyPay

Debt-free education opportunities

Inclusive family-building and fertility benefits

Expanded bereavement leave

Adoption Assistance program

Employee stock purchase program (ESPP) with 15% discount

Complimentary meals in the cafeteria while on shift

Work location Hilton Garden Inn Tampa North

Schedule Full-time

Brand Hilton Garden Inn

Job General Manager/Hotel Manager

Seniority level

Director

Employment type

Full-time

Job function

Management

Manufacturing

Industries

Hospitality

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