Description

The following Job Description is intended to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. Job Descriptions are subject to change based on the exclusive needs of Fisher Auto Parts, Incorporated. This Job Description is not a contract of employment; does not provide any contract rights to any employee and does not guarantee employment for any period of time. Fisher Auto Parts, Incorporated is an "at will" employer.

Key Responsibilities:

Key responsibilities include scheduling deliveries, assigning drivers to routes, monitoring driver progress, and resolving any delivery-related issues. They also handle paperwork, maintain vehicle records, and may be involved in parts returns and inventory management.

Essential Functions: Acts as a dispatcher by communicating with Shuttle Drivers and Delivery Drivers regarding order deliveries, and route obstacles; Assists with pulling and filling orders as needed; Provide drivers with information about customer orders, requirements, and or any information involving their route; Utilize computer systems to assist customers with product needs including but not limited to; sourcing parts from other locations, executing electronic orders; Must be able to service the customer by delivery products as assigned; Address problems and requests by transmitting information or providing solutions; Perform other duties and/or work in other departments of work location as assigned; Knowledge, Skills, Duties and Abilities: A professional working attitude; Assisting with administrative duties relative to order processing, inventory, paperwork, and data entry; Ability to multitask and stay organized, and be detail oriented; Ability to make sound decisions under pressure; Ability to use resourcefulness and tact in meeting new problems; Ability to handle discontented customers in a positive manner; Ability to work as a team member in a professional manner; Customer service oriented with excellent communication skills; Must possess and display a high degree of integrity, consistency, and respect when working with customers, associates, and other employee personnel at all times; Providing solutions to customers and drivers by addressing problems and or requests in a professional and timely manner CONDITIONS OF EMPLOYMENT: High school diploma or GED equivalent preferred; Satisfactory Motor Vehicle Report (MVR) must be obtained by applicant and submitted for approval prior to hire date (for back-up driver eligibility) Proficient computer skills required; Maintain regular and acceptable attendance; Must maintain a valid driver's license is a requirement of this position (MVR Report must be obtained by applicant and submitted for approval prior to hire date) and satisfactory MVR must be maintained; Must wear business casual clothing with a Federated/Fisher logo, and must practice good personal hygiene and grooming habits; Responsible for meeting all criteria and policies as set forth in the Company Employee Handbook, Driver's Handbook, and Fleet Safety Policy; Successfully complete a pre-employment drug test and submit to any post-accident and/or reasonable suspicion drug tests as requested; Must be able to work a flexible schedule that would allow you to work an assortment of days, evenings and/or weekends (as needed) PHYSICAL DEMANDS AND WORKING ENVIRONMENT: While loading and unloading assigned vehicle or during other assignments, must be able to lift up to 50 lbs. unassisted or greater than 50 lbs with assistance; Occasionally walk, stand, reach, lift, carry, bend, kneel, push, pull, crouch, squat, bend, twist, and stoop; Also required to climb, balance, crawl, talk, speak, and hear; Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus; May be occasionally exposed to wet and/or humid conditions, moving mechanical parts, high/precarious places, toxic or caustic chemicals, outside weather conditions, various degrees of cold and heat, risk of electrical shock, items of bulky or varying weight, risk of explosion, and/or vibration. Noise level may be moderate to heavy; Must have considerable mobility; Must be able to read and speak English sufficiently to converse with general public, to understand highway traffic signs & signals, to respond to officials, and to make entries on reports, logs, and records Requirements Clean driving record which must be maintained Able to lift up to 50 lbs. frequently throughout assigned shift A professional working attitude & provide excellent customer service Must have a clean & neat appearance and properly wear a company uniform