Overview Director of Retail Operations, 2 Hour Learning (Remote) - $400,000/year USD Join to apply for the Director of Retail Operations role at Trilogy. This role is with 2 Hour Learning, a high-growth educational model backed by private equity. This range is provided by Trilogy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

What You Will Be Doing

Take complete ownership of a critical national launch domain: regulatory approvals, onboarding & systems implementation, or financial operations

Spearhead cross-functional execution with autonomous decision-making authority and full results accountability

Develop comprehensive operational playbooks from scratch and validate them through immediate implementation

Work directly alongside founders, department heads, and on-site teams to deliver launch-ready infrastructure

Leverage cutting-edge AI solutions and automation technologies to optimize operations and expedite implementation

What You Won’t Be Doing

Serving in an advisory capacity – this role demands hands-on execution

Navigating bureaucratic channels – you’ll have direct access to key decision-makers

Focusing on a single market or isolated workflow – you’ll orchestrate simultaneous initiatives across multiple regions

Waiting for direction – you’ll be expected to establish clarity in ambiguous situations

Escalating difficult decisions – the tough calls will be yours to own and implement

Director Of Retail Operations Key Responsibilities Take complete ownership of one fundamental operational pillar within 2HL's nationwide school launch initiative – delivering results rapidly, efficiently, and at scale. You’ll have complete autonomy within your domain.

Basic Requirements We’re recruiting across several operational verticals. All positions require exceptional speed, clear communication, methodical thinking, and intense execution capabilities.

Successful Candidates Will Possess

Minimum 3 years at a premier strategy consulting firm (McKinsey, Bain, BCG)

Demonstrated success managing cross-functional operations in complex, fast-paced environments

Expertise in at least one area: navigating regulatory frameworks, implementing onboarding systems, or managing financial operations at scale

Highly structured problem-solving with strong bias toward action and ability to execute independently

Authorization to work in the U.S. and willingness to travel approximately 1 week monthly

Proficiency with AI tools to enhance productivity and accelerate deliverables

About 2 Hour Learning Education is broken, and 2 Hour Learning is proving it doesn’t have to be. They’re using AI-driven personalized learning to help kids master academics in just two hours a day. Students are ranked in the top 1-2% nationally, with top performers achieving significant growth. 2 Hour Learning combines dynamic dashboards, personalized learning paths, and expert facilitators in a flexible, innovative environment.

Working with Us This is a full-time (40 hours per week), long-term position. The role is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. Compensation is $200 USD/hour, equating to $400,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. For details, see www.crossover.com/help-and-faqs.

Seniority level

Executive

Employment type

Full-time

Job function

Health Care Provider, Engineering, and Sales

Industries

Manufacturing, Retail Luxury Goods and Jewelry, and Retail

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