Customer Service Representative

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Customer Service Representative
Contract to Hire: Jacksonville, Florida, US
Salary Range: 20.00 - 21.00 | Per Hour
Job Code: 366238
End Date: 2026-01-07 Days Left: 23 days, 2 hours left
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Job Details:
Title: Customer Service Representative
Client: Banking
Locations: Onsite at Jacksonville FL 32256
Duration: 12+ months of contract | (Based upon performance, could be possibility of extension or hire)
Pay Range: $20/hr - $21/Hr.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Description: Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information • Computer Literacy and proficient in using Outlook, Word, and PowerPoint is a REQUIREMENT • Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment • Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients • Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise • Positive attitude that embracing coaching as an opportunity to improvement in current role • Ability to handle confidential matters and sensitive information in a responsible manner. Job Requirement customer service CSR call center calls inbound call outbound call teler collections Service Representative Reach Out to a Recruiter Recruiter Email Phone Ayushi Gupta ayushi.agupta@collabera.com
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Location:
Jacksonville
Category:
Office And Administrative Support Occupations

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