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CSR/ Customer Service Representative

Contract: Jacksonville, Florida, US

Salary Range: 18.00 - 21.00 | Per Hour

Job Code: 365762

End Date: 2026-01-07 Days Left: 23 days, 2 hours left

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Position Details:

Client: Banking Industry

Job Title: Customer Service Representative

Location: Jacksonville, FL, 32202 Onsite

Duration: 12 Months + Possible Extension/Conversion

Schedule: Mon-Fri: Std Business Hours

Start Date: ASAP - Apply Now!

Pay Range: $18/hr - $21/hr

Required Skills- Requirement of 2 or more years of customer service experience and below skills. Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information Computer Literacy and proficient in using Outlook, Word, and PowerPoint is a REQUIREMENT Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise Ability to handle confidential matters and sensitive information in a responsible manner. Ambitious and self-motivating The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.

Job Requirement CSR customer serivce customer service representative Reach Out to a Recruiter Recruiter Email Phone Khushi Mehta khushi.mehta@collabera.com

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