Customer Service Representative

New Yesterday

Customer Service Representative (Temp-to-Hire)

Duration: 6 months (Temp-to-Hire) Start Date: Immediate Work Location: 100% Onsite East Syracuse, NY 13057 Schedule: MondayFriday | 10:30 AM 7:00 PM EST

Position Overview

The Customer Service Representative provides high-quality, multi-channel customer support through inbound and outbound calls, emails, and chats. The role involves handling customer inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities

  • Provide exceptional customer service through various communication channels
  • Handle inbound and outbound calls, emails, and chats
  • Resolve customer inquiries and issues promptly
  • Maintain accurate records of customer interactions
  • Contribute to team meetings and training sessions

Qualifications

Preferred experience in customer service or a related field. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and manage multiple tasks effectively.

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Location:
New York

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