Customer Service Representative

New Today

Staffmark is hiring a Customer Service Representative for a well-established company in East Aurora, NY. This exciting new opportunity offers stability, a flexible schedule, and a supportive team environment.
We’re looking for candidates with strong communication skills, a customer-focused mindset, and at least one year of collections experience. If you're ready to grow your career in a structured setting, we want to hear from you!
Pay: - + offers commission that averages $3,000/month
Full Benefits Starting Day One
Schedule:
Training: Monday–Thursday: 8:00 AM–5:00 PM and Friday: 8:00 AM–4:30 PM
Post-Training: Monday–Thursday: 8:00 AM–9:00 PM and Friday: 8:00 AM–7:00 PM
(Must work 2 nights until 9pm a week) Employees can work 8 hours of choice between the hours listed.
Responsibilities:
Make inbound and outbound collection calls
Discuss payment options and negotiate arrangements
Perform skip tracing and data verification
Follow call scripts and document interactions
Verify bankruptcy, disability, or garnishment claims
Comply with state/federal regulations and company policies
Qualifications:
High school diploma or GED
Minimum 1 year of collections experience
Basic computer skills and navigation skills
Strong communication, typing, and organizational skills
Familiarity with standard office systems and procedures
Our client offers a full benefits package and long-term career potential. A detailed benefits overview will be provided upon hire.
Apply
Location:
East Aurora
Job Type:
PartTime

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