Customer Service Representative

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Customer Service & Support SpecialistAbout the Role
Are you passionate about helping people find the right health coverage? Do you thrive in a fast-paced, customer-focused environment where your knowledge and empathy make a real difference? Join our dynamic team as an Individual Plans Sales & Support Specialist, where you'll empower brokers and members to make informed decisions about their health insurance options.
What You’ll Do
Educate & Empower: Train and support brokers in understanding and selling Individual Plans—both Marketplace and off-Marketplace.
Guide Members: Help individuals navigate plan choices with clarity and compassion, ensuring they select coverage that fits their needs.
Collaborate Across Teams: Communicate professionally with brokers, customers, and internal departments to ensure seamless service.
Support & Outreach: Handle inbound and warm outbound calls to update members on changes—no cold sales, just helpful conversations.
Stay Sharp: Keep up with healthcare legislation and reform, and translate complex updates into actionable insights for brokers and members.
Strive for Excellence: Maintain a monthly phone audit score of 95%+ and pass all departmental training assessments.
What You Bring
Strong customer service skills with a genuine desire to help and listen.
Tech-savvy with basic knowledge of Microsoft Office and internet-based systems.
Excellent presentation and communication skills.
Detail-oriented with strong time management and problem-solving abilities.
A collaborative spirit and ability to thrive under pressure.
Why Join Us?
Growth Opportunities
Supportive Team Culture
Training & Development
Make a Real Impact in Healthcare Access
#westpriority25
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Murray,UT.
Application Deadline
This position is anticipated to close on Aug 22, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Location:
Salt Lake City, UT, United States
Category:
Office And Administrative Support Occupations

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