Customer Service Representative - State Farm Agent Team Member

New Today

Benefits:
401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Health insurance
ROLE DESCRIPTION: Are you the go-to person when someone has a question--- because you always know the answer and always have a smile while answering it?
Here at Michele Agnew State Farm, we're looking for a Licensed Customer Service Representative who brings a positive attitude, sharp insurance knowledge, and a real passion for helping people. If you know your way around a policy and enjoy making complex coverage simple for clients, you might be the perfect fit for our team. We're a customer-first, service-driven insurance agency that believes how we treat people matters just as much as what we offer. We focus on building relationships, earning trust, and making sure every customer feels confident and cared for.
RESPONSIBILITIES:
Provide top-notch service to clients through phone, email, and in-person communication
Assist with policy changes, renewals, billing inquiries, and claims support
Use your insurance knowledge to clearly explain coverages, terms, and next steps
Ensure accuracy and compliance in all documentation and communication
Be proactive in following up with clients, keeping them informed and supported
Support the sales team by handling service tasks so they can focus on growth
Build long-lasting relationships that turn customers into lifelong clients
QUALIFICATIONS:
Active insurance license (Property & Casualty required, Life & Health a plus)
Excellent communication skills--- friendly, clear, and professional
A genuine desire to help others and solve problems
Detail-oriented with strong organizational skills
Confident with technology and agency management systems
A team player with a "can-do" attitude and positive energy
If you're licensed, customer-focused, and ready to be a part of a team that values integrity and heart---we want to hear from YOU!
Apply
Location:
Bartlett

We found some similar jobs based on your search