Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has been built on stability and trustevery member of my team has been with me for over 8 years. We value a relaxed, professional environment where experience and consistency matter.

Flexibility is important here. We offer a rotating 4-day workweek (once every 3 weeks), so everyone has extra time to recharge. I also enjoy treating my team with lunches, dinners, Christmas bonuses, shopping outings, and giving Christmas money as a way to show my appreciation.

On the benefits side, we provide a 401(k) with a 3% employer contribution, cover licensing costs upfront, and can provide life insurance for team members if requested.

This is a great fit for someone looking for a steady, supportive workplace where loyalty is valued, flexibility is real, and youre treated like family.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jeff Coleman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.