Customer Relations Representative - State Farm Agent Team Member

5 Days Old

Job Description

Job Description
Benefits:
  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Customer Relations Representative Service with a Sales Edge!


Are you a people-focused professional who loves providing outstanding customer service? Do you enjoy building relationships while identifying solutions that benefit clients? If so, The Berrouet Agency is looking for you!

As a Customer Relations Representative, youll play a vital role in supporting our clients while also driving in-book sales through proactive product recommendations. Youll be the trusted point of contact for customers, ensuring they feel valued while guiding them toward the right insurance solutions.

Why Join Us?


  • A Customer-First Focus Help clients navigate their insurance needs with care and expertise.
  • Service + Sales Growth Earn while you assist by identifying additional coverage opportunities.
  • Career Development Training, licensing assistance, and advancement opportunities.
  • Supportive Team Culture Work in a positive, team-oriented environment where your contributions are appreciated.
  • Competitive Compensation Base pay plus incentives for in-book sales and retention.
What Youll Do:


  • Deliver Exceptional Customer Service Assist clients with policy inquiries, updates, and claims support.
  • Educate & Advise Conduct needs-based policy reviews to ensure clients have the right coverage.
  • Identify Sales Opportunities Proactively recommend additional products that align with customer needs.
  • Develop and Maintain Client Relationships Be the trusted go-to person for insurance solutions.
  • Support Agency Growth Generate leads and referrals while promoting our services.
What Were Looking For:


  • Strong Communicator Confident, clear, and personable in all interactions.
  • Customer-Oriented Mindset A passion for helping others and ensuring client satisfaction.
  • Sales-Driven Service Ability to recognize in-book sales opportunities while assisting customers.
  • Detail-Oriented & Organized Ability to multitask and manage client accounts efficiently.
  • Licensed or Willing to Obtain Must meet state insurance licensing requirements (well help guide you through the process).
  • Bilingual Candidates Preferred Expand our ability to serve a diverse client base.
Ready to Elevate Your Career?


If youre excited about combining service excellence with sales growth, we want to hear from you! Apply today and start a rewarding career with The Berrouet Agency where customer care meets sales success.

Location:
Philadelphia
Category:
Business

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