Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Customer Relations Representative Bilingual Russian/English Preferred
Service-Focused Role with Sales Growth Opportunity


About the Opportunity:
The Ioshpa Agency is looking for a client-focused and sales-aware professional to join our team as a Customer Relations Representative. In this role, youll provide exceptional service while identifying opportunities to enhance customer coverage through in-book sales. This is a great opportunity for someone who enjoys helping others and is ready to grow in the insurance industry.

Why Join The Ioshpa Agency?

• Customer-Centric Focus Help clients navigate their insurance needs with clarity and care
  
  
• Sales Growth Potential Earn incentives for identifying and closing in-book sales
  
  
• Career Development Ongoing training, licensing support, and advancement opportunities
  
  
• Supportive Team Culture Collaborative, team-based work environment
  
  
• Competitive Pay Base pay plus performance-based incentives
  
  

Key Responsibilities:

• Provide prompt and professional support to customers regarding their insurance policies
  
  
• Assist with policy changes, coverage questions, billing inquiries, and claims
  
  
• Conduct policy reviews to ensure customers have adequate and appropriate coverage
  
  
• Recommend additional insurance products to meet client needs
  
  
• Build long-term relationships through consistent, high-quality service
  
  
• Support the agencys growth through referrals and lead generation
  
  

What Were Looking For:

• Bilingual in Russian and English (strongly preferred)
  
  
• Strong communication and interpersonal skills
  
  
• Previous customer service or sales experience preferred
  
  
• Detail-oriented and organized, with the ability to manage multiple tasks
  
  
• Friendly, team-oriented, and motivated to grow professionally
  
  
• Willingness to obtain state insurance licenses (we provide support and guidance)
  
  

If you enjoy combining excellent customer service with the opportunity to make an impact through consultative sales, wed love to hear from you. Apply today and join a team that values growth, service, and success.