About the job CNC Field Service Engineer

Job Duties: Conduct field service at customer facilities, ensuring the proper functioning and maintenance of CNC tool & cutter grinding machines. Provide comprehensive support to customers onsite, by phone, and via email, addressing inquiries and troubleshooting issues promptly and effectively. Expect up to 80% travel within the USA, Canada, and Mexico to support customer needs. Ideal Candidates: Technical field service experience with CNC grinding machinery, encompassing mechanical, electrical, hydraulic, and pneumatic repairs. Proficiency in troubleshooting machine problems both on-site and remotely, including answering customer inquiries regarding maintenance, mechanical/electrical drawings, and part identification. Experience with the installation of CNC grinding machines at customer facilities. "Hands-on" individual with a strong mechanical aptitude. Ability to interpret and comprehend electrical, mechanical, and other technical drawings. Basic knowledge of electrical and fluid power circuits is preferred.

Must Have:

CNC grinding experience, troubleshooting CNC machines, remote support.

Nice to Have:

Bachelor's degree in mechanical or electrical engineering