This role is vital to our retail success, engaging with both wholesale and retail customers to understand their needs and provide exceptional service. As a Bilingual Customer Service Specialist, you will answer inquiries about Sherwin-Williams products, recommend suitable solutions, and strive to resolve any customer concerns efficiently to ensure satisfaction. Your responsibilities will also include maintaining product quality, staying informed about product features, and helping to meet the store's sales goals. The selected candidate will have the flexibility to work in multiple store locations, including: 287 School St Ste A150, Mansfield, MA 02048 325 New State Hwy Ste 9, Raynham, MA 02767 652 E Washington Street, North Attleboro, MA 02760 At Sherwin-Williams, we aim to inspire and improve the world through our high-quality paints, coatings, and innovative solutions. We believe our employees contribute significantly to our success, and we are dedicated to providing: Life: Comprehensive rewards and benefits that enhance your health and well-being. Career: Opportunities for growth, skill development, and a chance to make meaningful contributions. Connection: A supportive, inclusive team committed to the community. Steps to Apply: Online Application: Visit our Careers page to find and apply for the role that interests you. Digital Interview: Qualified candidates will receive an invitation to complete a video interview featuring behavioral-based questions. In-Store Interview: Top candidates will meet with our team at a store for an in-person interview. We offer a wide range of benefits designed to support you from retirement to health care and beyond, ensuring we always prioritize your total well-being. This position requires interaction with customers and access to sensitive information; therefore, a background check will be performed to maintain a safe environment for all. Minimum Requirements: Be at least 18 years old. Legally authorized to work without ongoing sponsorship. Hold a valid, unrestricted Driver's License. Ability to lift and carry up to 50 lbs frequently, and up to 70 lbs occasionally. Willingness to work various scheduled hours, including evenings and weekends. Preferred Qualifications: High School diploma or GED. At least one year of experience in a retail or customer service role. Experience selling paint or related products. Familiarity with tinting and mixing equipment. Fluency in more than one language, preferably including Spanish. Sherwin-Williams is an Equal Employment Opportunity employer. We value diversity and encourage all qualified applicants to apply.