Bilingual Customer Service Representative

5 Days Old

Join our team as a Bilingual Customer Service Representative, where you will play a crucial role in providing outstanding service to our wholesale and retail customers. Your expertise will help customers determine their needs, answer inquiries about Sherwin-Williams products, and recommend the best solutions to enhance their experience. The selected candidate will work at Store #3706, located at 9100 S. Stony Island, Chicago, IL 60617, and may also cover hours at nearby stores. This is a full-time position, with starting pay beginning at $19.25 per hour. This exciting role offers numerous benefits including: Health benefits such as medical, dental, and vision coverage Flexible Spending Accounts (FSAs) and disability coverage Retirement and savings benefits Generous time away from work including personal leave, paid parental leave, vacation, and holidays As a Bilingual Customer Service Representative, you will: Ensure high levels of customer satisfaction through excellent service Assist customers both in person and over the phone Build productive trust relationships with customers Process sales transactions accurately following company policies Maintain precise work order files Tint and mix products to meet customer specifications Stock shelves and maintain a clean, organized store Remain knowledgeable about our products and services Contribute ideas for improving sales performance Minimum Requirements: A minimum age of 18 years Legal authorization to work in the country Proficiency in reading, writing, and communicating in both English and Spanish A valid, unrestricted Driver's License Ability to lift and carry up to 50 lbs. frequently and 70 lbs. on occasion Flexibility to work evenings and weekends Preferred Qualifications: High School diploma or GED At least one year of experience in retail or customer service Experience selling paint and related products Experience operating mixing and tinting equipment Embark on a rewarding career with Sherwin-Williams, where we value our employees and their well-being. This is more than just a job; it's a chance to grow and make a difference!
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Location:
Chicago, IL, United States
Job Type:
FullTime
Category:
Office And Administrative Support Occupations

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