Location: 032663 - BLT Patapsco - Baltimore, MD Position Type: Assistant Restaurant Operations Manager Salary Range: $17.00 - $21.00 Hourly Overview: Join our dynamic team as an Assistant Restaurant Operations Manager and play a key role in delivering exceptional customer service while overseeing daily operations in our restaurant. This position reports directly to the Restaurant General Manager and you will have the opportunity to demonstrate your leadership skills and grow within the company. Key Responsibilities: Customer Experience: Elevate customer satisfaction by providing fast and accurate service, resolving guest concerns, and ensuring product quality meets our high standards. Financial Management: Collaborate on the restaurant's financial plans, analyze sales and costs, and implement strategies for profitability and sales growth. Operational Excellence: Oversee daily operations, maintaining compliance with health and safety standards, managing inventory, and optimizing staff schedules for efficiency. Team Development: Engage in hiring, training, and managing a motivated team, fostering an inclusive work environment that promotes growth and success. Qualities We Seek: A passion for customer service and a commitment to maintaining high standards. Strong leadership abilities with the capacity to motivate and develop a team. Analytical skills to assess financial performance and identify areas for improvement. A proactive approach with hands-on involvement in daily operations. Preferred Qualifications: High school diploma or GED. Previous supervisory experience in the food service or retail industry. Experience in financial controls and training staff. Benefits: Accrue paid time off (PTO) every pay period. Eligibility for medical, dental, life, and 401k plans. Annual bonus potential ranging from $7280 to $9500. This position is an excellent opportunity for motivated individuals looking to advance their careers in restaurant management. If you meet the qualifications and are eager to make an impact, we encourage you to apply!