Employee Type: Regular If you are a CURRENT Carter's employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application. Carter's, Inc. is a leading apparel retailer in North America, exclusively catering to babies and young children. We pride ourselves on our popular brands, including Carter's and OshKosh B'gosh, recognized for their quality and variety. Our products are available in over 1,000 company-operated stores across the United States, Canada, and Mexico, as well as online. Join us and make a difference in the lives of families! We value what you bring to the team. As an Assistant Manager, you'll be the friendly face representing our brand, helping new parents and families find what they need for their children. This role is perfect for a leader who is passionate about creating a welcoming atmosphere, developing others, and being knowledgeable about our products. Join Carter's and be part of a supportive culture. Carter's is not just about jobs; it’s about building relationships and connections with our customers, teams, and families. We prioritize caring, teamwork, flexibility, and growth, making every day feel meaningful. Benefits you’ll appreciate: Flexible schedules to help you maintain a healthy work-life balance. Comprehensive health and mental health benefits, plus a generous 30% discount on Carter's brands. Tuition assistance through our Education Advance You Program, allowing employees to earn degrees or learn English at no cost. Paid time off, holidays, parental leave, and additional programs like adoption assistance and charitable matching gifts. Opportunities for personal and professional development to advance your career within Carter's. Key responsibilities include: Managing workforce effectively to ensure customer satisfaction on the sales floor. Welcoming customers warmly and assisting them with product selection and information. Creating a safe and inclusive environment for both employees and customers. Modeling service excellence while coaching team members for success. Analyzing business performance and driving improvements through clear communication of Key Performance Indicators (KPIs). Building customer loyalty through company-sponsored programs. Supporting the Store Manager in recruitment, training, and team development. Tracking performance metrics and reporting on financial results using company tools. Assisting in merchandising, promotional planning, and markdown execution. Promoting high levels of customer service and operational controls to minimize loss. Desired qualities in a candidate: Positive attitude and solution-oriented approach. Exceptional verbal and written communication skills. Demonstrated leadership and customer engagement experience. Strong computer skills, including proficiency in Outlook and Excel. At least 1 year of retail or management experience. A high school diploma or GED is required. You should be able to: Lifting up to 40 pounds and performing various physical tasks. Standing or walking for extended periods and climbing ladders as necessary. Be available for flexible shifts, including evenings, weekends, and holidays, with a commitment to working at least two closing shifts per week. Our commitment to Diversity: Carter's is proud to be an Equal Opportunity and Affirmative Action employer. We welcome applicants from all backgrounds and will consider all qualified candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law. Note: This job description is not exhaustive and may be adjusted at management's discretion. Employees may be assigned additional duties beyond those listed here.