Retail Sales Associate Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary: $28.49+ Hourly (Pay is $20.80/hr. Base + $1300/mo. Targeted Commission)
At Comcast, we are innovators and leadersinventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.
Job Description What you will be doing:
Working directly with customers in a retail location, evaluating the customers potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Meeting personal goals and metrics.
Contributing to a fun and competitive environment! We aim to connect our products and services to our customers everyday lifestyles.
If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we've got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions.
We are hiring immediately. Join Comcast and be a part of something big. Our uncapped commissions offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
What you will need to have:
High School Diploma or equivalent
Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule(s).
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Perks and benefits:
Medical, Dental, and Vision coverage
Comcast XFINITY courtesy services including cable & internet
Employee discounts on services
Discount tickets to our Universal Resorts
Paid Parental Leave
Tuition Reimbursement
Paid Time Off
401K Plan up to 6% dollar-to-dollar matching
and much more!
Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.