Function:

Support sales effort by providing customer service and order fulfillment to our internal and wholesale tire customers. Works closely with management to increase profitability through improved efficiency and productivity. Adheres to internal controls, policies and procedures.

Major Responsibilities: Provide customer service and support to our internal and wholesale customers via telephone Provide customers with current product information, quotations and inventory to fulfill orders Process accurately and efficiently orders for internal and wholesale customers for the purchase of tires and parts Performs data entry and administrative tasks like filing and processing payments accurately and efficiently Coordinates deliveries with shipping departments Assumes additional responsibilities as requested. This position has the potential to be hybrid over time for the right candidate

Requirements

Education/Experience: Minimum of a high school diploma with two years of customer service experience Tire and automotive service industry experience preferred Skills/Knowledge: Excellent phone skills with the ability to offer highest quality of customer service Customer Service attitude. We treat every customer and employee like family Working knowledge of Microsoft Office (Excel/Word) and Inventory Management Database Experience with Microsoft D365 preferred Strong verbal communication skills and positive attitude Conflict resolution skills Multi-tasks Detailed-oriented Proven ability to work independently as well as part of a team Benefits: Health Insurance- including Medical, Vision, and Dental Life and Disability Insurance Paid Holidays, Personal Time, and Vacation Time Discounted Services Employee Owned! ESOP - Employee Stock Ownership Plan Flexible Spending 401(k) with Company Match

EEO STATEMENT

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is "Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!