Why You’ll Love this Part-Time Wellness Office Coordinator Job!   

Have experience in retail, hospitality, or customer service? You’ll feel right at home here! This position builds on the people first skills you already have: greeting clients, answering questions, and keeping the day running smoothly, all in a wellness-focused setting where every interaction makes a difference. If that sounds like you, our part-time Wellness Office Coordinator position at Hydration Room could be the perfect fit!

As a part-time Wellness Office Coordinator, you’ll be the go-to person for client support throughout their visit. From welcoming patients and checking them in, to answering questions, offering refreshments, assisting the nurse, scheduling appointments, and processing payments. You’ll keep everything running smoothly!

Pay: $ 23 / hour + tips (average of $2 - $4 / hour)!

Why Hydration Room?  

• Future Planning: 401(k)  
• Career Development Opportunities
• Exclusive Perks: Enjoy complimentary IV therapy and injection benefits.
• Flexible Scheduling: We work with you to accommodate your availability!

Schedule: This is a part-time position.

Locations You’ll Cover: Thousand Oaks, Calabasas and Woodland Hills clinic locations.

Clinic Hours: Team members must be available to work Monday through Friday from 9:30 AM to 6:30 PM, and Saturday and Sunday from 9:00 AM to 5:00 PM.

If you're passionate about health, wellness, and creating positive experiences for others, this is your chance to be part of something bigger. Apply today and join the Hydration Room team as a part-time Wellness Office Coordinator!  Responsibilities

• Partner with and support the RN in providing care to patients in a fast-paced environment
• Assist the RN in opening and/or closing the clinic each day
• Perform basic administrative, clerical, and technical tasks to coordinate patient care
• Manage phones, including answering calls, returning missed calls from off-hours, and documenting calls in a timely manner, as needed
• Work with the RN to maintain clinic and nursing supplies inventory by checking stock, anticipating needed supplies, and recording delivery receipts
• Learn and have a basic understanding of provided treatments
• Promote service packages and memberships
• Maintain compassion and kindness for all patients
• Always maintain client confidentiality and dignity
• Ensure a safe, secure, and clean environment for patients by following clinic cleanliness protocols
• Assist in the training of new staff members
• Notify the Support Center of any facility issues that need addressing
• Deliver Five Star Customer Service to ensure our patients have a positive experience in the clinic
• Perform other clinic duties as required or assigned by clinic management, the RN, or physician
• Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines

Required Skills

• High school diploma or equivalent required
• 2+ years of experience in a high-volume patient or customer service environment
• Schedule flexibility between 8:00am – 8:00pm
• Availability to work a minimum of one weekend shift per week
• Commitment to work at all listed locations

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all inclusive or specific to any employee. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. This description is not intended to limit or in any way modify the right of any manager or supervisor to assign, direct, and control the work of employees. An ability to competently perform all the essential functions of the position (the combination of all essential duties and all essential skills and abilities listed above), with or without reasonable accommodation, is a basic requirement of all positions at the Hydration Room. The Hydration Room is an equal opportunity employer and will make reasonable accommodations in accordance with applicable law so that qualified employees can perform the essential functions of the job. Nothing in this job description changes the at-will employment relationship existing between the Hydration Room and its employees. The Hydration Room reserves the right to amend this job description at any time.

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