Warehouse Supervisor - Order Fulfillment

The Warehouse Supervisor plans, organizes, monitors, and coordinates activities of workers in all areas. Ensures a smooth and consistent operation so orders are shipped in an effective and efficient manner as needed to satisfy customer requirements.

Essential Functions

• Coordinate and supervise all inbound and/or outbound shipping (8000 15000 lines per day).
• Help establish work schedules and ensure that the schedules are correctly implemented and that jobs are completed properly.
• Apply sound communication and motivational techniques in supervising coaching and disciplining associates.
• Identify employees' skills and develop them by coaching and counseling employees on a regular basis.
• Issue written and oral instructions.
• Study and standardize procedures to improve efficiency of workers.
• Work within the budget guidelines that have been established and make recommendations for changes when necessary.
• Interview and hire new employees.
• Confer with other supervisors to ensure coordination of other warehouse activities.
• Ensure correct shipment of orders and hazardous material orders.
• Assist in physical inventories and cycle counts. Maintain inventory database. Ensure the optimal utilization of space.
• Ensure the efficient and safe operation of material handling equipment.
• Maintain a clean, neat and orderly work area. Assist in maintaining warehouse security. Conduct operations in a manner that promotes safety and in accordance with OSHA and other appropriate standards.
• Other duties as assigned.

Required Skills

• Ability to read, analyze, and interpret written instruction.
• Ability to understand the process of vendor shipments.
• Ability to present information and respond to questions from groups of management.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of instructions, both oral and written.
• Intermediate to Advanced Excel (to graph charts & track labor).
• AS400/ASW a plus.
• Strong leadership and team development skills.
• Excellent communication and organizational skills.
• Ability to influence others and operate effectively in a team setting.
• Solid knowledge of all warehousing and inventory control functions.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Required Experience

• Five or more years supervisory experience.
• Experience within supply chain, logistics, or 3PL experience is preferred.
• Experience with RF scan guns.

About FIDELITONE

FIDELITONE helps clients earn their customers' loyalty through specialized services in inbound logistics, order fulfillment, last mile delivery, and service parts management. With 40+ locations across the U.S. and over 7 million annual shipments and deliveries, FIDELITONE manages resources, creates right-fit solutions, and optimizes supply chain processes to advance clients' business performance and profitability.

Founded in 1929 with an entrepreneurial spirit and the principle of customer focus, FIDELITONE has been leading the supply chain industry with high-performing systems for over nine decades.

Our Hiring Process

Stage 1: Apply

Stage 2: Internal Review

Stage 3: Informal Chat

Stage 4: Interview

Stage 5: Offer

Stage 6: Background Checks

Stage 7: Hired