VP of Retail
New Yesterday
Job Description
Job Description
Vice President of Retail
Our client is seeking a highly experienced and motivated Vice President of Retail to lead their in-person retail business. The VP of Retail will oversee all facets of the retail environment — from expansion strategy and retail development to sales, operations, and guest experience — building a scalable team and delivering a best-in-class standard across a growing portfolio of locations while charting the roadmap for future growth.
The VP of Retail is accountable for the success of every retail touchpoint and will be responsible for shaping the long-term retail vision — including market prioritization, site selection, lease negotiations, and new store development. The ideal candidate brings both strategic foresight and executional rigor, with the ability to scale a differentiated luxury experience in today’s evolving retail environment.
This role is a leadership position based out of the client’s New Orleans headquarters. Candidates open to relocation or able to work out of the New York office may be considered as well.
Key Responsibilities
Leadership & Team Management
- Serve as an executive leader and culture carrier, fostering a high-performing, accountable, and guest-centric team.
- Build and maintain a high-performing environment of learning, development, and expansive growth to deliver exceptional guest experiences and measurable business results.
- Lead, mentor, and develop the retail organization to ensure alignment with the client’s brand vision, values, and performance standards.
Retail Strategy & Roadmap
- Define and own the long-term retail roadmap, including market prioritization, site selection, lease negotiations, and retail development execution.
- Analyze market trends, customer insights, and competitive dynamics to inform expansion priorities, location strategy, and ongoing store performance.
- Develop and execute sales and guest experience strategies that align with brand goals and financial targets.
- Partner with internal stakeholders and external partners (e.g., brokers, landlords, architects, designers, contractors) to deliver successful store openings and expansions.
Sales, Operations & Performance Management
- Set strategy and oversee P&L management to ensure stores deliver against KPIs, revenue, profitability, and operational excellence.
- Implement programs that drive foot traffic, conversion, ATV, and repeat customers to optimize performance.
- Develop and monitor performance dashboards, KPIs, and reports to enable fast, data-driven decisions that improve outcomes across the footprint.
- Drive consistency in operations, compliance, policies, and guest experience across all retail touchpoints.
Guest & Brand Experience
- Champion and continuously evolve the guest experience to set new standards of service.
- Ensure brand, visual, and experiential standards are consistently upheld across all stores.
- Strengthen community and customer engagement to drive loyalty.
Cross-Functional Collaboration
- Partner with Marketing, Planning, Operations, and Digital to create a seamless omnichannel experience.
- Collaborate with Finance on budgeting, forecasting, and performance reporting to ensure disciplined, profitable growth.
- Partner with HR to recruit, train, and develop a best-in-class retail organization, reinforcing culture and values.
Requirements
- 12+ years in luxury or specialty retail leadership, with 5+ years in an executive role.
- Proven track record scaling multi-unit, multi-market retail operations with full P&L ownership.
- Experience developing and executing retail expansion strategies, including market prioritization, site selection, and retail development.
- Strong history of delivering profitable growth while maintaining brand integrity and guest experience excellence.
- Experience with omni-channel environments and integrating physical + digital customer journeys.
- Sharp attention to detail with uncompromising visual and brand standards.
- Strong executive presence with the ability to collaborate cross-functionally and influence at the senior leadership level.
- Experience with independent or design-led brands strongly preferred.
Benefits and Perks
- Competitive compensation package
- Group health plans: health, vision and dental insurance
- Welfare benefits: life, AD&D, supplemental voluntary coverage
- FSA Plan & HSA Program
- 401(K) investment options
- Adoption Assistance, EAP, Commuter Benefits
- Paid Parental Leave
- Quarterly cultural/learning spend
- Ongoing training and development, educational allowance
- 10 paid holidays and Paid Time Off accrual
Diversity and Inclusion
Our client believes in providing an inclusive workplace where all individuals have the opportunity to succeed. They are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy, or any other protected characteristic as established by applicable law.
Compensation
Target base salary range: $200,000 – $230,000
- Location:
- New Orleans
- Job Type:
- FullTime
- Category:
- Business