VP, Intelligent Experience
New Yesterday
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
VP of Intelligent Experience
Work Area: Software – Design & Development
Expected Travel: Up to 30% globally
What you’ll do:
As Vice President of Intelligent Experience, you will lead a multidisciplinary design team focused on shaping the future of intelligent, adaptive, and personalized experiences. You will balance vision with execution, guiding internal innovation initiatives while working directly with internal stakeholders and customers to imagine new possibilities and bring them to life. Your leadership will assist in driving our intelligent experience strategy, utilizing and influencing our framework to influence both product roadmaps and the solutions we co-create with clients.
What you bring:
You bring extensive experience in UX design, with a proven record of delivering innovative solutions. Your expertise in creating scalable, human-centric design solutions enables you to bridge the gap between design and the latest advanced technologies. Passionate about responsible, intelligence-driven innovation and transformative user experiences, you understand the challenges and opportunities presented by emerging technologies and can lead cross-disciplinary teams to deliver exceptional design outcomes.
Expectations and tasks:
Define and champion the intelligent experience vision, aligning it with business objectives and emerging market opportunities.
Lead the creation of groundbreaking concepts and prototypes that challenge assumptions, explore new technologies, and inspire both customers and internal teams.
Partner with customers in collaborative design engagements using research, experimentation, and storytelling to envision transformative solutions.
Lead cross-functional projects that evolve our own internal systems, processes, and tools into intelligent, adaptive experiences.
Partner with Product, Engineering, and Data Science leaders to apply our framework in shaping experiences that are ethical, accessible, and user-centered.
Represent the company in executive workshops, innovation sprints, and industry events helping shape thought leadership in intelligent experience design.
Establish success metrics for intelligent experiences and ensure continuous improvement through data-driven insights.
Mentor and inspire a high-performing design organization, fostering an inclusive, experimental, and impact-driven culture.
About You:
15+ years experience in product, or service design and at least 5 years in leadership roles guiding multi-disciplinary teams.
Ability to imagine and articulate future-state experiences, balancing aspirational concepts with pragmatic delivery.
Track record of introducing new approaches, methodologies, or technologies that create breakthrough outcomes.
Understanding of AI, machine learning, and intelligent automation can enhance human experiences, plus the ability to translate those capabilities into design strategies.
Proven success engaging with executives and stakeholders in co-creation, innovation, or strategy settings.
Skilled at working across product, engineering, research, and customer teams to align priorities and deliver integrated solutions.
Exceptional storytelling skills to inspire teams, influence executives, and convey complex concepts with clarity.
Commitment to designing intelligent experiences that are fair, accessible, and human-centered.
Ability to travel internationally up to 30%
About the Team:
We’re a diverse, global group of designers, strategists, and innovators who share a passion for creating meaningful experiences at SAP. Our team thrives on collaboration, curiosity, and a healthy dose of humor. We value different perspectives, embrace experimentation, and support each other in pushing creative boundaries. Whether we’re working together in person or connecting across time zones, we believe great ideas can come from anywhere and we make sure to have fun bringing them to life.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 274300 - 466300(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits .
We are ethical and compliant
Our leadership credo: Do what’s right. Make SAP better for generations to come . We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP’s values and shape SAP’s culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 433562 | Work Area: Software-User Experience | Expected Travel: 0 - 30% | Career Status: Executive | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
- Location:
- Palo Alto
- Job Type:
- FullTime
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