POSITION TITLE: Administrative Assistant-Volunteer Coordinator

FLSA Classification: Non-Exempt

Supervisor's Title : VP of Operations

OVERALL JOB PURPOSE:

As a development team member, the Administrative Assistant-Volunteer Coordinator is responsible for managing the front desk and supporting the development team. This position will coordinate the recruitment, training, management, logistics, and reporting of volunteers to support organizational needs. This position will require the ability to manage multiple simultaneous projects on a timeline. He/she should be great with details while understanding the larger goals of the organization. Create a healthy positive atmosphere to help set the tone of the office while performing assigned duties. Present a neat and professional image that represents the high standards of the organization.

JOB RESPONSIBILITIES:

PERCENT

1. Administrative Assistant Duties:

· Be first point of contact for all visitors and contractors visiting the agency, welcoming them, and following all security protocols.

· Manage the front desk (includes receiving and managing all inbound phone calls and checking the mail daily, receiving and distributing all packages and mail to the appropriate persons).

· Track and order office supplies as needed or requested.

· Schedule repair and maintenance for copiers and other equipment as instructed.

· Accept donations and relocate them to storage facility while ensuring all proper paperwork is completed for Development.

· Support Leadership Team with relevant projects

· Provide tours of campus when requested.

· Other tasks as assigned.

50%

2. Volunteer Coordinator:

· Planning, implementation, and support of all volunteer recruitment, training, supervision, acknowledgment, and reporting activities.

· Develop and maintain a volunteer coordination system and calendar.

· Maintain ongoing communication with volunteers via collaboration with the Development Department.

· Support Development events with volunteer coordination and recruitment.

50%

Regular Contact with :

Internal: Landmarks for Families program staff and administrative staff.

External: All visitors to Landmarks for Families and corporate and individual volunteers

Qualifications:

Excellent organizational, interpersonal, presentation, and writing skills

Highly organized, detail-oriented, and able to handle multiple projects simultaneously in a fast-paced environment

Applicant should enjoy working on a team and independently as needed

Demonstrated knowledge of computer applications including Microsoft Word, Excel, Outlook, donor databases, social media platforms, etc.

Demonstration of volunteer recruitment and management process.

Understanding of confidentiality issues of HIPAA within a human services agency

Education and Specific Training : A high school diploma is required; a bachelor's degree is preferred. Experience in volunteer management is preferred.

Supervisory Responsibility : Volunteers

Hours/Days of Work : This is a permanent full-time position, Monday through Friday from 8:30 am – 5:00 p.m. Weekend and evening work will be required around fundraising events and volunteer activities.