Overview:

The Victim Witness Specialist II position provides support to the “A”, “B” and “C” level Assistant State Attorneys in the Felony Judicial Divisions. This position serves as a point of contact for victims and witnesses, as well as provides guidance and support throughout the criminal justice system. The work schedule for this position is 8:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m., but flexibility of the work schedule is needed. This position does not offer the ability to telework. The Job Responsibilities are:

Preparing weekly availability lists for trial

Assessing victims’ needs and making appropriate referrals to community resources for victims’ assistance

Providing information to victims and witnesses on their rights and the criminal justice system

Sending mandatory trial subpoenas

Preparing witness locates

Coordinating the appearances of victims and witnesses for depositions, satellite depositions, and court hearings

Assisting the Assistant State Attorneys when preparing for trial

Performing phone contact with victims and witnesses

Performing other related duties as assigned The Minimum Requirements are : Bachelor’s Degree or,

Associate Degree and one (1) year experience with work in the area of criminal justice, social science, counseling, public contact/customer service or,

An equivalent combination of education and experience The Preferred Qualifications and Skills are : Fluency in English and Spanish or English and Creole

Having customer service experience Specific Skills and Characteristics are: The Successful Candidate must be able to: Possess and demonstrate excellent organizational skills

Possess and demonstrate significant knowledge of computer programs

Possess and demonstrate being detailed oriented

Work effectively under pressure and meet stringent time constraints

Be a self–starter and work independently

Work effectively with all levels of staff and the public

Be personable and positive, demonstrating compassion and providing excellent customer service to all levels of staff and the public